Recent Publications

Leveraging Library Technology: Non-library uses of library technology

Leveraging Library Technology: Non-library uses of library technology

Citation Rysavy, M. & Michalak, R. (2019). Leveraging Library Technology: Non-library uses of library technology. Journal of Library Administration. 59(1), 59-73. (editorial). Abstract The library has experienced many conversations with colleagues at the college...

Assessing library customer interactions and staff satisfaction

Assessing library customer interactions and staff satisfaction

Citation Michalak, R. & Rysavy, M. (2019). Assessing library customer interactions and staff satisfaction. Journal of Library Administration. 59(3), 314-324. (editorial). Abstract In 2016, two service departments–the office of information technology (OIT) and the...

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