Citation Rysavy, M. & Michalak, R. (2019). Leveraging Library Technology: Non-library uses of library technology. Journal of Library Administration. 59(1), 59-73. (editorial). Abstract The library has experienced many conversations with colleagues at the college...
Do you think your library customers are receiving your messaging the way you intend? Clearly communicating your services and content to library customers is something Russell Michalak and I are passionate about. Let us know what you think about your current messaging...
Citation Michalak, R. & Rysavy, M. (2019). Assessing library customer interactions and staff satisfaction. Journal of Library Administration. 59(3), 314-324. (editorial). Abstract In 2016, two service departments–the office of information technology (OIT) and the...
Citation Michalak, R., Rysavy, M., Hunt, K., Smith, B. & Worden, J. (2018). Faculty perceptions of plagiarism: Insight for librarians’ information literacy programs. College & Research Libraries. 79(6), 746-767. (peer-reviewed article). Abstract Using a...