Citation Michalak, R. & Rysavy, M. (2019). Data Privacy and Academic Libraries: Non-PII, PII, and Librarians’ Reflections (Part 2). Journal of Library Administration. 59(7), 768-785. (editorial). Abstract Using personally identifiable information (PII) (patron...
Citation Rysavy, M. & Michalak, R. (2019). Onboarding 2.0: Methods of Designing and Deploying Effective Onboarding Training for Academic Libraries. In Nova Science Publishers. (co-editor) Abstract This book provides a comprehensive overview of onboarding library...
Citation Rysavy, M. & Michalak, R. (2019). Data privacy and academic libraries: Non-PII, PII, and librarians’ reflections (Part 1). Journal of Library Administration 59(5), 532-547. (editorial). Abstract In this editorial, we discuss the benefits and challenges of...
Citation Michalak, R. & Rysavy, M. (2019). Assessing library customer interactions and staff satisfaction. Journal of Library Administration. 59(3), 314-324. (editorial). Abstract In 2016, two service departments–the office of information technology (OIT) and the...
